[SDBUG] San Diego Co-Location Horror Stories

Matthew T. Lager mlager at kopangroup.com
Wed Aug 17 22:35:54 PDT 2005


What company are you with? I just rent a half rack for hosting I do for 
my business... I had trials with ADNC, they were the worst company I 
have ever encountered. What a joke. I believe they went bankrupt.

Jeremiah Gowdy wrote:

> Hahahahaha, Joseph and I use Castle Access too.  They rock.
>
> ----- Original Message ----- From: "Matthew T. Lager" 
> <mlager at kopangroup.com>
> To: "San Diego's BSD Users Group" <sdbug at sdbug.org>
> Sent: Wednesday, August 17, 2005 10:09 PM
> Subject: Re: [SDBUG] San Diego Co-Location Horror Stories
>
>
>> Castle Access, Castle Access, Castle Access. That's all I have to 
>> say. I have been with them for a few years and I have only had one 
>> time where there was some very unnoticable power issues. As a result 
>> of these hardly noticable power issues, my bill was half of what it 
>> normally was.
>>
>> They also run month to month, so now binding contracts.
>>
>> Best customer support you'll ever see. Very un-dramatized facility, 
>> you can really tell they concentrate on making sure they have what 
>> they need but not trying to glamorize it for the purpose of sale. 
>> They put their attention into the customer, not the glamor of running 
>> an almighty datacenter.
>>
>> Castle Access (www.castleaccess.com) comes highly recommened from me, 
>> and no, I don't work for them :)
>>
>> Matt
>>
>> Joseph A. Kitzman wrote:
>>
>>> A company I contract for is looking to take the plunge and move 
>>> their in house servers to a datacenter.  I'm no stranger to the 
>>> local datacenters, but I need to gather as much information on them 
>>> as possible.  I've got a nice list of positives for each, and more 
>>> technical information than any suit will have interest in.. i'm just 
>>> really curious to hear what kind of horror stories you all may have 
>>> from hosting here in San Diego.  
>>> Power outages? Water leaks? Connectivity loss? Badge deactivation? 
>>> Did their sales team treat you like dirt? Is their closest employee 
>>> in Los Angeles?  Go back as far as possible if you can, time frame 
>>> is of no concern to me.
>>>  
>>> An example: The week in August of 03', where Level 3's A/C blew hot 
>>> air into a cabinet full of my SQL RAID arrays, and their out of city 
>>> NOC wouldn't acknowledge that anything was actually wrong.  No 
>>> apology or explaination even after we moved out.  
>>> Thanks!
>>>
>>> ------------------------------------------------------------------------ 
>>>
>>>
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>>>  
>>>
>>
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